The reports hub
Reports is where you see whether your email is actually working: not just opens and clicks, but whether you are reaching the inbox at all. Open it from the Reports link in the dashboard navigation, or go straight to /reports.
Sender health score
The hero of the Overview tab is your sender health score: a single 0 to 100 number that summarizes how mailbox providers are likely to see your brand right now. It is computed from the same metrics, with the same rate definitions, that SmartMailing's own sending protections use. When the dashboard says you are safe, the sending engine agrees, and when a rate drifts toward a limit, you see it before it becomes a problem.
Engagement and list health
Below the sender health score, the Overview tab covers how your emails perform, how your list is evolving, and when your audience actually reads email. Everything respects the brand and time window you picked at the top of the page.
Campaign performance
The Campaigns tab compares every campaign that sent in the selected window, so you can see what worked instead of judging each send in isolation. It includes campaigns that finished sending, are currently sending, or were paused mid-send.
Reply analytics
The Replies tab measures what happens after the send: subscribers writing back, and how well the AI handles those conversations. When a customer replies to one of your emails, SmartMailing drafts a grounded answer from your brand's knowledge base and routes it through an approval pipeline. This tab tracks how that pipeline performs.